Tag: #outsourcing

According to The Clorox Company, which makes everything from lip balm to cat litter to charcoal to bleach, this is exactly what happened to it in 2023. But Clorox says that the “debilitating” breach was not its fault. It had outsourced the “service desk” part of its IT security operations to the massive services company Cognizant—and Clorox says that Cognizant failed to follow even the most basic agreed-upon procedures for running the service desk.